We are not in "love" with the stateroom (it's a D4 aft premium balcony) we would like to keep it but others are available. This happens frequently with special rate for Florida residents - the rate looks much lower, but doesn't include a beverage package, onboard credit, or other features that hold more value to me than a small price decrease. This means you can: Transfer your booking to a P&O Cruises holiday of equal or higher value. If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking 3) Ask nicely and hope - I know you see the word hope there, but don't hold on to too much of it -just know that being nice to people and asking for what you want can sometimes yield positive results. I think it would be best to wait until the final payment date approaches. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. Does MSCs latest vessel really cater to Americans? It would be worth it to transfer it back IMO due to the pre-paid gratuities. How? /*-->Carnival Cruise Line Adjusts Cancellation Policy Dates Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Your TA could work out something for you. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. For bookings made outside of the United States We have also cancelled a cruise just prior to final payment and then re-booked it at a significantly reduced price during the final payment period-in this instance about 45 days out. When will I receive my refund if I cancel?We want you to know that we hear you and understand your frustration with the time it is taking to receive your refund. :cool: I am familiar with that agency (used them 20 plus years ago, though for only one cruise). Ask a prospective travel agentif they'll keep track of prices for you. Now, it is a real problem. Why am I not receiving a refund? Read about the benefits of Princess Vacation Protection.Guests in other regions may have alternative coverage options and they should refer to our FAQs for additional information. I would guess Princess would do the same given the situation. Yes! I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! I did not want to miss out! Got our FCC Should you choose to change your original ship and/or sail date, if you booked directly with us, please contact our Consumer Outreach team where a representative will assist in making the desired changes, while also applying the qualifying change fee(s) and collecting payment, if not already done so. Sometimes it's worth a large investment to reap the benefits of a great credit card. Change fees will apply to bookings for which the deposit is nonrefundable. Your FCD's will be re-used. As long as you are not close the final payment deadline, there is probably little reason to cancel immediately. Celebrity does not give me any information because I booked with a My guess is that you are not the only one having problems here. For cruises 5 days or less, the final payment date is 75 days prior to sailing and for cruises 6 days or more, the final payment date is 90 days prior to sailing. Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. Call your TA and tell them what you found. This ISN'T the same agency it was eight months ago and I doubt we will continue to use them. I had been trying to get our TA to see if we could take advantage of a price drop of $990.00 several weeks ago and keep getting the run around (the agency is in a state of chaos) and can't get a confirmed answer. Learn more. Call as ask your TA. To over-simplify things, cruise ship cabins are perishable commodities, and getting something for that space is often better than getting nothing. Cruise Cancellation and Itinerary Change Policy It is a risk but we now typically take by booking inside the final payment window. Under the same program, the line now allows passengers to cancel two months out for a full refund to the original form of payment. Making requests to dine the way you want is easy read more. Some TA's have a service charge for re-pricing, cancelling, etc. Enjoy your cruise!! 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. border: 1px solid transparent; Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. On previous cruises where I did use a TA, that's how it works. Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. They've been making our trips better for over a decade! I recognize you from another thread about difficulties with a TA, so I see why you haven't called. We NEVER had a complaint about this agency in the previous 14+ years. Getting a previously booked "repriced" is a normal procedure. We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want Many cruise lines do protect the commissions of cruise/travel agencies when they drop prices (so the agency does not lose commission money)but that is always not the case. Yes! You can follow her daily exploits, both at sea and on land, on Instagram or Twitter @slyjabroni. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing What else are you getting for that rate? I'm wondering if it would be easier to cancel the cruise and rebook at the much lower price. WebWatch on. ), Related: Interesting things youll only find on Majestic Princess. I have also upgraded from Concierge to Aqua without paying any more and keeping my cabin, perks and OBC. Can Princess told my TA that they would have to cancel and re-book, and initially wanted to charge a 100 cancellation fee, which the TA managed to get waived. On previous cruises where I did use a TA, that's how it works. Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. All sorted by my TA (can't mention the TA on here, but think of a very vocal MP). As we respect our guests money and time, we have increased the number of team members supporting this enormous effort and have made modifications to our systems. You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Yes you can book with new price and have the previous one cancelled. 1. There are a couple of issues that you will have to deal with. 1. Yes, you can cancel and rebook. Your original cabin may not be returned to invento Call your TA and tell them what you found. So 3 rate fly by night cruise/travel agencies will try to string you along and hope you go away (which is what you should do with any future business). Heres a peek. Anyone in those situations is eligible to receive a refund or FCC. Video: 12 Things You Need to Do on Day 1 of Your Cruise, 8 Unnecessary Things Guests Bring on Cruises. Yes you can book with new price and have the previous one cancelled Sent from my iPhone using Forums We use 4 different Cruise Agencies (we like to shop for the best deals) and if I want to reprice its just a matter of calling their Customer Service folks who will generally contact the cruise line and do itwhile I am on the line. I would call immediately and maybe take a screen shot of the new price to back up your request. Those who purchased flights through a travel agent or on their own should contact their travel agent or airline for more information. We won't deal with an agency that does this. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, I'm 28 and spent $20,000 on cruising in the last year. Same go best perks, but a MUCH better deal overall. This issue of a price drop would have been taken care of by Lori, I wouldn't have even had to ask! See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Reach out on Facebook or Twitter, or let us know in the comments below! Coral, I'm not the only one with problems. Any bookings made using CruiseNext certificates will be refunded to the accounts on file. CruiseHabit.com was created by Billy Hirsch. You tell them, they call. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. You dont want to miss anything that will make your trip better, but you also dont want to carrythings with you that you dont need - especially if youre flying to your cruise. If I'd used a TA I would have told them and they would have called, but that's the only difference. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. I noted that my Eclipse cruise 03-18-18 the price for our cabin dropped $600 since we booked it. Same go best perks, but a MUCH better deal overall. Your current one is clearly not doing its job[/quote']. We won't deal with an agency that does this. Check It Out TPG values it at $1,600. Can you still cancel? I am ready to cancel and rebook on Princess website myself! Powered by Invision Community. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. 1) Math - You were told there would be no math? By American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Carnival has said the previous cancellation offers still stand, and guests can still cancel June 2021 itineraries without penalty. Heres how to cancel or postpone a cruise due to COVID-19 - The We have had our cabin re-priced when price decreases have occurred prior to final payment. For any bookings made after 3 August 2022, if you wish to reschedule your holiday, you can take advantage of our fee-free flexible transfer policy if youve booked on a Select Price holiday. Can you cancel and rebook the same cruise?? - Cruise Planning a cruise? but don't bet on them, as most of the timeprices for cruises go up as the ships fill up. Learn all about our flexible booking options and sailing with peace of mind. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. I booked a new cabin at a much lower price and then called TA and they cancelled the original booking! In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. WebIf we are able to secure a replacement port, guests will receive a refund if there is any overage between the taxes, fees and port expenses of the cancelled and the replacement There MAY be issue for YOU to cancel. If TA did booking, possible only TA can cancel. Before our 1st cruise, I read these boards for about two week Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Cruises Due to recent public health events that have halted cruise operations and heightened concerns about travel, Norwegian has voluntarily suspended operations. Celebrity Cruises 60 to 31 days. Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. The shipping company considered as mismanagement, only allowed once. They will forfeit 75 percent of the flight cost if the cruise is canceled within the window of one to two months before sailing, and the full amount will be lost if canceled fewer than 30 days out. *Please see all applicable Terms & Conditions for Promotions, 75 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts), 90 days or more prior to the first day of the Cruise, No charge(except for Nonrefundable Deposit amounts). Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. 30 days or less. It is a risk but we now typically take by booking inside the final payment window. I have done that before, no issues. We are past full payment but more than 57 days out. Related: Does MSCs latest vessel really cater to Americans? Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Depending on the time of year and ticket package you have purchased, however, you may be limited in the number of parks you can visit in a given day. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. All money will be forfeited for cancellations two weeks or less before sailing. Easier to do than to deal with you cancelling and rebooking, or giving a refund. You can go to the Celebrity board and view the thread "transferring a reservation from a TA" and see some of the same complaints I have. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. We may receive compensation when you click on links to those products. If you're wondering about all these categories and such, this is probably a good time read about the differences between categories and room types. You will be able to leave a comment after signing in, By Before our 1st cruise, I read these boards for about two weeks. Given some lines current flexibility allowing cancellation as close as 48 hours to embarkation day even if youre tempted to cancel right now, it could be prudent to wait to see how the situation plays out. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. You know that you can request that Princess take your booking backand then you can request whatever you like, in essence, acting as your own travel agent. Some TA's have a service charge for re-pricing, cancelling, etc. I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. The line has also made allowances for anyone who tests positive for COVID-19, has a member of their party test positive or who has been deemed a close contact within 14 days of sailing. Started June 21, 2021, By This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. I like to be able to address price cuts myself ASAP but enjoy the OBC they can offer. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. Started August 27, 2021, By If your cabin category is sold out, you will not be able to re-fare your booking for the same location. Since that time, Norwegian Cruise Line has pushed back its restart date through July 31, 2021, with select ships' voyages canceled into November. They will receive 100% of the cruise fare paid in the form of FCC. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. Yes, we do this all the time. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. color: #fff; What will be refunded if I cancel?If youve pre-paid for shore excursions or onboard purchases, you will receive a full refund. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. Easily Add Two Outlets to Your Stateroom with This Adapter! Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. Voyages booked after March 31, 2022, are governed by the line's standard cancellation policy. Improve earnings, maximize rewards and track progress toward dream trips. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Can we cancel and rebook? If you booked via a travel advisor, please contact them for any booking changes. Quote. Yes, you can cancel and rebook. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Contact the Better Business Bureau and lodge an official complaint. Terms apply to the offers listed on this page. Select fare programs require the payment at the time of booking of a nonrefundable deposit.