They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Pay for this replacement part that your car wash broke. And having them in the store? I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Team Leader Review. I have proof in black-and-white. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. I did in multiple. I am actually highly disgusted with this kind of customer service and hope this won't continue . Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. I've never been treated so poorly by the Mgr. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Here are 8 tips for writing great reviews. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. The average employee at Giant Eagle makes $27,418 per year. I buy brand name wines and medicines and detergents at this store and its also in walking distance. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. Giant Eagle Company. First off the staff should at least attempt to look busy but there are little ears everywhere. I STOPPED SHOPPING HERE During the pandemic because prices are so high! For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Wasn't willing to help and nor was her co-worker Sandy. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: I was very upset. I have had other items before. I flipped. The butchers are LAZY! Desired outcome: Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. I am extremely dissatisfied with the service provided to me today. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I think that's obvious, Dec 7 2022 Claim it and get a lot of features. Giant Eagle Grocery - Central Percentum Giant Eagle. Was looking forward to these, I bought them In the past and fell in love with them. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. Overpriced! She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. They bring them out and put them in your truck for you. Last friday, I placed an order for pickup at Giant Eagle. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Every one of the wings had at. You can use the phone app to let them know you are on your way. Category Food & Beverages. Desired outcome: code: [protected] [protected]. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. So this made me wonder why a team member even recommended I do this to begin with. UPDATE: 6932 West Central Ave, Toledo, OH 43617. show of laziness coming from the higher ups. Absurd! She didn't know how to remove it. I will NEVER walk in a Giant Eagle again! ADDITIONAL LINKS Fresh food. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Your loosing your customer base. This complaint was posted by a verified customer. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Pay for this replacement part that your car wash broke. but 2. No need to bother with long lines or product availability. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Click here to get notifications about new complaints of Giant Eagle. Store associates think that they own the grocery world. The organic section isn't huge at this store. I went to Giant Eagle in Washington Pa for vaccines. Tip for consumers:Please be nice to the people that serve you. It was 5:15. This is over a $300 charge. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. I fought over the phone and through email for 2 weeks, when I asked for a refund. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Claim it and get a lot of features. Disgusted I found a grey looking mealworm. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . This will surely increase the credibility of your complaint. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Now if they didn't want something substituted or out of stocked then don't $#*! The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! It's not hard to be a decent human being. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Procedure is simple and painless and the staff is ALWAYS pleasant. I noticed I had an item that had to be removed from my bill. The rudeness of store associate and unwillingness to help. I have been in the consumer rating business for many years and never seen it as bad as this before. Category Food & Beverages. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Upon explaining my concern, store associate said they are out of all items. I purchased chicken salad Giant Eagle last night, 9-28-18. Poor quality produce for the price I am so disappointedthat the storewould sell something like this. So i activated an offer for spend $150 get $10 bonus. That's just plain irresponsible and rude. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Desired outcome: Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Rude staff Giant Eagle reviews & complaints. I never got it and spent $212.13 i can see. We have researched this matter and added thecoupon to the consumers advantage card. Why am I going to have to go to to your store to get my weekly special circular? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. ref# [protected] I said I would write to Ms. Laura Karet about this. Desired outcome: Country fried steak & eggs were. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I like that i get discounts on gas when i shop. I purchased 3- $100 gift cards via the Giant Eagle App. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We would like to apologize for the consumers experience at the Stelzer location. 8% of Giant Eagle employees are Hispanic or Latino. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Jan 26 2021 I have the unused gift card and proof of purchase. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. 5.0. This is unacceptable. Thank you. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage She hardly had a voice and could hardly hold her head up. Out of 477 Giant Eagle employee reviews, 70% were positive. i am now a former customer. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Or does that all fall on computers today? I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Unfortunately, I collect s.S. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Giant Eagle service worst ever since Covid 19 started. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. A store associate called me at 7:40am to ask for substitutions and also for any additional items. You will lose me and many others who despise having to use pc, etc to see your weekly special info. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. I'll have to find another establishment for my future meat needs. I love Giant Eagle Curbside Pickup. I did so and spoke with 3 representatives and opened up a case. if customer service reviewed purchases they woul see all are made in my name with my debit card. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. So i am very confused and frustrated. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Most customers were really nice and then there were some that you just lose faith in humanity from. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I would give no stars but a minimum of one star is needed. To the point when the customers would just straight up insult the shoppers. AND i understand some giant eagle's are charging for those bags! good bye giant eagle. They can't because it's simply laziness. Can you imagine what I think you can do with this lousy idea?! It's a stupid idea to stop the weekly mailers. Giant Eagle, Inc. Diesel Mechanic Review. They were VERY rude to say the least, there was no need for it. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 Good Morning. We had ordered two made to order coffees, one hot and one iced. I'll go to Kroger's from now on. I said well we waited all that time and the car ahead of us received their prescription so how we would know? That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. I got an email stating that all sales were final even though it was just a glitch in the system. Giant Eagle, (store #4029). Disability and food assistance, so every penny counts. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. You've lost sight of customer service. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. She said I needed a mask. I explained exactly as above and as she is my child - its really no ones business. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. The kitchen manager was the cashier. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. The most common ethnicity at Giant Eagle is White (74%). Table of Contents show. this item is currently being modified/updated by the task: derive . I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. This is actually about an experience my mother had with Giant Eagle. I went to get a replacement today and it was almost $200. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. 228 in Cranberry Township PA (the one by Target not out toward Mars). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It has been a reoccurring issue monthly. 261 7008. Phone number +1 412 914 0830. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. 8-2-22 Order submitted Dec 15. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. They are not the only game in town. 3, Report #1504161 . refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. So I have called repeatedly and was told the discount would be added, but it never has been. No one seemed to care about the mistake made in the store. Then I either stand and wait for half an hour or have to come back another day. They shop my online order, I schedule a pickup, and they load it up. The language that was heard today with the front of the store staff was horrible. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. When are you guys gonna get the a2 milk? Start your review today. In hopes to fix this issue for me and other customers for future. Click here to get notifications about new complaints of Giant Eagle. Its unbelievably immoral and despicable! This is unacceptable. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: 54% of Giant Eagle employees are women, while 46% are men. I want to come back. Awful. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at [email protected]. So they trick you into thinking you must buy a lot to get a discount, but that's not true. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. 6932 West Central Ave, Toledo, OH 43617. I sent the main manager Adrian A**** an email with the transaction history of my card. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. He said he was sorry and didn't even know they were closed down?? She was rude and said nothing. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. 1. On pick up on Dec17 prices increased. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. File a complaint. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. I will write and call to everyone I can to let them know how horribly I was treated. For example, pharmacy business hours are 8a-8p. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I through away the bananas and food that shouldn't be wiped off. The people are wonderful & very helpful! Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound.
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