Last Modified May 6, 2020. 9 followers 9 connections. HCTRA cares about your comments & concerns. 77401 Notify BancPass immediately by texting the word STOLEN to 866-978-5061. doxo is not an affiliate of Harris County Toll Road Authority. They have given me comfort in knowing I can trust their recommendations for our staffing needs. hctra login - nppez.bluejeanblues.net This position primarily operates in a professional office environment. What If deactivate my BancPass Toll Sticker? BancPass users will be charged the electronic toll tag discounted rate. Get email updates for new Customer Service Representative jobs in Houston, TX. } The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Hilton Honors Number. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Forgot Username | Career Pages The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Learn more in our Cookie Policy. color: #fff; background-color: #376d7d; How is Harris County Toll Road Authority rated? Must be able to adapt to dynamic, quickly changing telecommunications environment. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. 10 followers 10 connections. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. color: #376d7d; Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). HCTRA Harris County Toll Road Authority Contact Us. Reported Issues: 4 Comments. Were proud to be a part of the following organizations: There are currently no related jobs. . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. For questions about your EZ TAG, contact HCTRA customer service at [email protected] or call 281-875-3279. Funds are available immediately and you may drive the road after reloading. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. Chicago, Illinois. Be safe from hackers and unwanted bills. Ability to use sound judgment, coming to logical conclusions. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Shifts: (Full-time) Hours: Monday-Friday eight (8) hour shift (between 7:00 am-6:00 pm) and Saturday 8:00 am-4:00 pm + additional weekday off, Sunday off-5-day work week Contract no end date If you enjoy assisting others, you will enjoy being a Call Center Representative for the . Houston, Texas, United States. Contact Us - Hilton - Hilton Customer Support English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. HCTRA Harris County Toll Road Authority You can contact them directly by phone at 281-875-3279. Job Description Collections Violations Dept. The office staff are helpful, polite, encouraging. Please allow 24 hours for a customer service agent to respond to emails. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. 281-875-3279. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . Harris County Toll Road Authority. } If i have to pay somthing place contact me. Schmeka Jones - Customer Service Representative - Harris County Toll doxo is not an affiliate of Harris County Toll Road Authority. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Login | TxTagStore Site Lead Customer Service Representative at Harris County Toll Road Authority Missouri City, Texas, United States. Where can I get my cash reloadable BancPass Toll Sticker? .hmg-jb-bg-primary { Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Support Phone. The amount of a reload includes a $2 fee. Harris County Toll Road Authority has 1.5 stars. . Log in to manage your EZ TAG account. Available Seven Days a Week . - Leading role in assigning and receiving I.T. I try to cancel by Phone but i cant make it If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Your real card info stays hidden. This Is How You Can Easily Access The www hctra org login. } 3rd Shift 11pm-7am Non-Bilingual or Bilingual. What happens if I fail to register my License Plate as required? var jb_url_lower = jb_url.toLowerCase(); The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. .hmg-jb-mobile-footer-nav>li>a { The staff responds very quickly and with details. if(typeof jQuery == 'undefined') { Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. We will resume normal business hours on Monday, February 22. Are you logging into your TxTag account for the first time on our new website? If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. List of Harris County Toll Road Authority employees - SignalHire padding: 0 20px 0 20px !important; Contact Phone. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Developer: Harris County Toll Road Authority . Mobile:832.725.5443 when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . Ripoff Report Needs Your Help! Get started today. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. As Texas slashes tollway fines, Houston drivers are faced with - Chron Reload using credit online or through the phone app. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Important: All applicants must complete the assessment. Houston, Texas 77021 There is a $2 charge for reloading your tag. Open an account. .script("/js/multiple-select.js").wait() In addition to this page, follow us on Twitter to get the latest news and updates! As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. You can always login to manage your EZ TAG account. Visit the Career Advice Hub to see tips on interviewing and resume writing. } HCTRA Harris County Toll Road Authority Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Save my name, email, and website in this browser for the next time I comment. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Saturday 8:00 AM to 4:30 PM. Jan 2023 - Present2 months. You may change your phone number using the BancPass phone-app, or by calling: 866-978-5061. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. .hmg-jb-alert-info, .hmg-jb-alert-success { Ability to comply with office training requirements. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. However you identify and whatever your background, we encourage you to apply today. It is also up to the User to adhere to all Toll Operator requirements. Everyone is always so nice and helpful when dealing with the staff at Resource. Reach out to the HCTRA team using the information below. Track correspondence sent, received, or requiring further action in case management system. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. For example, if a User wants to reload $20, the User will be charged $22. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Zero stress. Find information on toll roads, closures, and rates. I have a disabled vet plate or other plate that allows for free tolls? They work really hard to support us and it shows. If you continue, you agree with our policy statement. Prefer to pay as you go, and Pay your way? How do I change the phone number on my account? No endorsement has been given nor is implied. Experience in a law office, collections environment, or tax office preferred. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Login to save this search and get notified of similar positions. You choose when and how much to replenish! The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. You Will Find Thewww hctra org loginTop Links Here. 2023 Texas Department of Transportation. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Would you like to stay logged on? NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. Answering inbound calls and assisting callers with EZ Tag questions. Does doxo process payments for all Harris County Toll Road Authority services? Select Accept to consent or Reject to decline non-essential cookies for this use. Elite 2023. Useful Information for HCTRA Customers . Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { What do I do if my vehicle or Tag is lost or stolen? color: #fff; For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Check your account activity. For roadside assistance, please . Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Meeting daily, weekly, and monthly production objectives. Please check with other tolling agencies directly for questions about their policies and programs. Your job seeking activity is only visible to you. Manage all your bills, get payment due date reminders and schedule automatic payments from a single . HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! 3872. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. ENGLISH. https://www.doxo.com/info/harris-county-toll-road-authority. Join to view profile Harris County Toll Road Authority . (Enter less keywords for more results. Why isnt my app updating my tolls? Please put the word VIOLATION on the subject line. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. . checkSSL(); - Leading role in building up and improving . . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. The latest review Lien release was posted on Sep 19, 2022. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. HCTRA Harris County Toll Road Authority Pay your Harris County Toll Road Authority bill - doxo Simply call the customer service department at 866-978-5061. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. . San Antonio, TX. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. HCTRA Employee Reviews for Customer Service Representative - Indeed For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. HARRIS COUNTY TOLL ROAD AUTHORITY - 21 Reviews - Yelp Customer Service. .script("/js/nouislider.min.js").wait() Monthly statements allow you to view your account activity. Also Known as: HCTRA. Position requires ability to work in a very structured environment with a diverse workforce. Dont have an EZ TAGaccount? Everyone is always so nice and helpful when dealing with the staff at Resource. Full Name. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. Ability to speak effectively on the telephone. Learn about doxo and how we protect users' payments. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Pay and Career. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. .hmg-jb .apply-progress-bar li.active > a, var checkSSL = function() { Please click on the link to begin. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. color: #203f48; 104 reviews of Harris County Toll Road Authority "I hate the idea of paying for driving, but I love the toll roads in Houston, especially as compared to the regular ol' roads, what with all of their traffic lights, children crossing, and other nuisances. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. How can I contact Harris County Toll Road Authority about my bill? US. Corporate Headquarters This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. color: #376d7d; Other payments may have a fee, which will be clearly displayed before checkout. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Voice messages left after hours will be returned the following day. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Sep 2015 - Dec 20172 years 4 months.
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