The interviewer asks this question to see what type of employee you will be if hired. If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. Super nice interviewer and easy questions. God bless u mate and taking the time to help a lad out like mw who is in over his head. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. First is the psychometric tests followed by a group interview and then a solo interview. Asking the right questions and very brief. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. They just asked you standard interview questions that you would know. You may have a portfolio or even photos on your phone to share. Waitrose Interview Questions. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Waitrose interview details in Slough, UK: 46 interview questions and 36 interview reviews posted anonymously by Waitrose interview candidates. I interviewed at Waitrose. Waitrose Interview Process; watch this thread. Had to do a task, too. Describe a time when you managed multiple tasks all at once? Felt like a formality rather than a real test of an interview. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Interview. So I recently applied for a part time job at waitrose! The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. My dad got rear-ended one time when driving me to school. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Very detailed o line application process. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? It is a definite plus if you have cheered on your competitors and helped them along the way. It is incredibly important to research the company's core values and mission statement before your interview. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. Very detailed o line application process. Sales contests, for example, are a great way to motivate me.". Very laid-back, almost forgot I was in an interview. Discuss with the interviewer how you would handle a situation surrounding employee theft. Very detailed o line application process. Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. Talk to the interviewer about your past year's attendance at your previous job. First, when would you like to have this position filled? At Waitrose, we pride ourselves on delivering outstanding customer service and care. As a retail employee, you will come across customers who want to argue with store policy. What is the interview process like at Waitrose & Partners? Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) Thanks a lot! If I have a question or require assistance from my manager or mentor, I will not hesitate to ask them. Super nice interviewer and easy questions. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. The interview process was easy and enjoyable. We were having some problems with theft because of it. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. Waitrose job descriptions generally have a salary range noted on the job announcement. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Candidates interviewing for Customer Service Assistant and Customer Assistant rated their interviews as the hardest, whereas interviews for Supermarket Assistant and Sales Assistant roles were rated as the easiest. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. This question determines if you can function well in a competitive environment. Thereafter, its just 27+vat per month. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. No pressure at all. They just asked you standard interview questions that you would know. It keeps me motivated to be better. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs Full Suggested Answer & Detailed Response, Question 5, First is the psychometric tests followed by a group interview and then a solo interview. Tasks required are mainly focused on show how you can organize stuff. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. This is your opinion, and you can answer how you would like. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Application. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I found it challenging because it was a different industry than I was accustomed to. My criminal record is clean, but I did have poor credit two years ago. At the same time, Waitrose provides an environment for professional growth and mentorship. I consider myself to be a team player and always help when I can. Was quite a while ago now. Can you describe the management style here? Full Suggested Answer & Detailed Response, Question 10, This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you have past performance reviews or letters of recommendation from your references, review them before your interview. Remember having related work experience will put you ahead of the competition. How would you manage food temperature in the freezers/ fridges? If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. This position was also my favorite because it was such a great challenge. I communicate effectively with diverse groups and know how to bring out the best in people. Tell the interviewer about your ideal employer. Assure the interviewer that you can commit to a wide range of hours. However, small perks are always nice to have!". At all times when dealing with a customer complaint I would remain calm, listen to their complaint, apologise if necessary and put a plan in place to resolve the issues quickly and efficiently. When the workforce is engaged, it helps shape the company's future success.". The hiring manager will contact your previous employer for a reference. The main thing the hiring manager wants to hear is that you are responsible and organized. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Before your interview, research Waitrose's leadership style online. I gave two weeks' notice and left the company on good terms.". The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. If the interviewer deems your absence from work an excused and unavoidable reason to miss work, it will likely not be an issue. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. Our interview questions and answers do not represent any organization, school, or company on our site. 11 years ago. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. Interview Questions. ", "I have been in an unofficial leadership role for the past three years. If you hire me for the position, you will not be disappointed in my performance. No minimum term. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Waitrose Warehouse Assistant Interview Questions | Glassdoor I take an evening college course on Tuesdays and Thursdays, so I would not be available those days after 5 PM. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. Then once got through that stage. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. A job search isn't just a one-sided hunt. Interviews. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. ", "I rate myself an 8 out of 10. Focus on describing what form of reliable transportation you will use to get to work if hired. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! The hours were just not right for me in the end which is a shame. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . I used to work at Waitrose and my former manager told me she really liked my answers on the online tests, so obviously they take everything into consideration as it is the managers who decide if you get an interview. I did not miss one work day last year or the year before. Tell me about a time you worked in a team. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. Really welcoming and straightforward, the interviewer was friendly. Waitrose Interview Questions in Slough, UK - glassdoor.ca The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. Share with the interviewer how you would like to be recognized for your hard work. If unsure of the best decision, I would ask my supervisor for clarification. The hours were just not right for me in the end which is a shame. Easy Interview. They have approx 230 branches across the company and are still expanding. Hurts discussed many things in the video, but the most . Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. "My most recent employer and all others would say that I have strong character and always choose honesty first. "I am best motivated through the occasional words of praise and recognition for a job well done. Rest assured, I am reliable and always come to work on time. How would you manage food temperature in the freezers/ fridges? I am a social person and enjoy making my customers happy.". If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. If you can read and write job offer forthcoming within 24 hours. The interview was quick and simple. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Perhaps another store in future. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Why do you want this job and what can you specifically bring to the role? (worldwide success stories from our YouTube community! Every employer should know how each staff member is best motivated. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Full Suggested Answer & Detailed Response, Question 8, From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. You will be better prepared to answer the question if what they wrote is fresh in your mind. What is the interview process at Waitrose? | Waitrose & Partners They just asked you standard interview questions that you would know. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. I won an iPad, cash incentives, and concert tickets. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. They asked basic questions which were simple and easy to answer. I felt everything was relevant. Talk to the interviewer about a time when you were able to suggest a change in the workplace. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. I interviewed at Waitrose in Jan 2023. Tasks required are mainly focused on show how you can organize stuff. Candidates applying for Shop-floor Assistant (Christmas Temp) had the quickest hiring process (on average 1 day), whereas Graduate Trainee roles had the slowest hiring process (on average 150 days). ", "I do not require performance incentives to do a great job. Glassdoor users rated their interview experience at. 4 answers . Why do you want to work for Waitrose? This online course will instantly be free for you to access for 30-days. Candidates interviewing for Finance Manager and Customer Service Assistant rated their interviews as the hardest, whereas interviews for Store Assistant and Night Stocker roles were rated as the easiest. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Some staff complained that they didn't have their work schedule yet. I suggested we install a couple of cameras inside the store to deter anyone from stealing. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Waitrose Supermarket Assistant Interview Questions | Glassdoor Waitrose Interview Questions in Bath | Glassdoor Waitrose Supermarket Assistant Interview Questions - YouTube The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given.
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